¤Virtual University Of Pakistan Network¤
lec no 26 and 27 listen karnay say more idea ho jaiay ga
The living being situation is very difficult in nowadays. A single person earned money and all his / her family use this. In my opinion a male person perhaps can do more effort then a female for earning money. A female worker has a lot of issues before or after marriage. It is possible that the origination giving less salary to his employees as compare to workload. There are many problems somebody has. some steps for resolving the conflict of the employee discussed in situation.
1) Resolving Intrapersonal conflict:We know that intrapersonal conflict arises from frustration, competing roles or goal having positive or negative aspect. Conflict from frustration can be resolved by removal of barrier (internal or external). Frustration is not always bad; it may help in increasing performance. A frustrated individual may direct his attention from barriers to wards his job and try to show better result.
Goal conflict has three dimensions:
(a) Approach-Approach conflict
(b) Approach-Avoidance conflict
(c) Avoidance-Avoidance conflict
(a)Approach-Approach conflict: This conflict has very less impact on organization behavior. Therefore, there is no need of resolving it
(b) Approach-Avoidance conflict: This conflict can be resolved by refusing to select either approach(positive aspect) or avoidance (negative aspect)
(c) Avoidance-Avoidance conflict: This conflict can be resolved by examining and solving the problem causing the conflict.
Managing Intrapersonal Conflict
Intrapersonal conflict is predicated upon an incongruity between individual
needs and organizational requirements. Intrapersonal conflict unfolds over
time and manifests itself in a complex and multiform range of attitudinal
and behavioural consequences. These may vary from psychosomatic
consequences (e.g. frustration, emotional instability) to physical consequences
(e.g. absenteeism, destructive behaviour). As such consequences
are obviously correlated with decreased performance and work-motivation,
managing intrapersonal conflict will help the individual to promote his
capacity for adaptation and attain an equilibrium in his relationship with
Personal existence is, inevitably, punctuated by conflicts and other
emotionally charged experiences. When a person experiences an inner conflict
and feels that he can not master his situation, or change his environment,
a number of methods of conflict management can be employed.
These are conveniently divided into (1) cognitive strategies and (2) behavioural
strategies. Cognitive strategies, often called defence mechanisms,
help an individual to falsify, distort or deny a particular conflict. Cognitive
strategies represent an attempt to control or manage negative and disturbing
feelings associated with conflict and to allow an individual to carry
on with his normal activities. Cognitive strategies include repression (an
attempt to push conflict out of existence), rationalization (hiding the
truth from oneself), fantasy or even denial of reality. Behavioural
strategies for coping with intrapersonal conflict include escape, withdrawal
and aggression (especially against convenient targets).
Often we tend to focus on our needs, our goals, and our positions. To successfully resolve conflict, it is important to focus also on the other person. We need to figure out what the other's goals, needs, and positions are as well as her underlying interests. We need to think about the personality of the other person, how far we can push, how open or concealed we should make our positions.
Acquire as much information about the other's interests and goals; what are the real needs vs. wants; what constituencies must she appease? What is her strategy? Be prepared to frame solutions in terms of her interests.
. We should keep these steps to resolve the interpersonal confliction.
Due date sath ma leeka krey...it will be easy .For Example
mujhy khud last date ka pata nhn tha