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HRM624 Conflict Management MCQ'S
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Permalink Reply by Yasmeen(S.admin) on -
1. An accurate estimate of BATNA:
a. Allows disputant in making irrational choices about when to continue
negotiating, when to accept an offer, and when to stop
b. Allows being unduly pressured into settlement
c. Prevents team to accept a deal better than the BATNA without hesitation;
prevents lost opportunities to make good deals
d. Allows team to make better choices about how to exert its relationship power in the negotiation
2. Impressions formed about people that are based upon fitting the person into various categories are a type of impression called:
a. Data processing
b. Systemic processing
c. Category-based processing
d. Detail processing
3. The mental processes which are used unconsciously to reinforce stereotypes include all of the following except:
a. Ignoring
b. Over interpretation
c. Explaining away
d. All of the above are correct
4. When we try to associate with the information previously assumed even if we get
information about a certain phenomenon, we tend to___________ in process of stereotype.
a. Ignore
b. Explain away
c. Agree
d. Challenge
5. Extending a pre assumed perception and confirming it with small piece of information is which type of mental process of stereotyping?
a. Selecting Weighting Processes
b. Stereotype over interpretation
c. Stereotype-consistent perception
d. Explaining away
6. _____________ processing is more accurate, but ________ processing is faster
and easier.
a. Systematic, category-based
b. Category-based, systematic
c. Dual, systematic
d. Group, Systematic
7. The mediator’s primary function is to promote effective negotiation in:
a. Facilitative mediation
b. Evaluative mediation
c. Nonbinding evaluations
d. Mediation
8. In mediation:
a. There may not be a settlement since the disputants may not come to
agreement
b. If there is some settlement it is permanent
c. The settlement is usually verbal
d. Settlements reached in mediation are not enforceable contracts
9. An advantage of “evaluative” mediation is that it:
a. Helps each disputant to fine-tune his or her BATNA for accuracy and to modify it if it is too optimistic
b. Is the best form of mediation in inducing the disputants to use principled
negotiation
c. Is the best form of mediation in improving the disputants’ relationship
d. All of mentioned options
10. In general, settlements reached in mediation, once formalized, are:
a. Unenforceable
b. Enforceable to the same extent as court orders
c. Enforceable to the same extent as contracts, and subject to the same
defenses
d. Enforceable, but void able by any disputant who wishes to opt out of the
agreement
11. “To facilitate Collaborating/Integrating negotiation between the disputants” is
the goal of which type of mediation?
a. Triage mediation
b. Bargaining-based mediation
c. Therapeutic mediation
d. Pure mediation
12. Which of the following types of mediation has narrow and evaluative focus?
a. Triage mediation
b. Bargaining-based mediation
c. Pure mediation
d. Therapeutic mediation
13. In which sort of mediation are due process problems the most likely to occur?
a. Triage mediation
b. Bargaining-based mediation
c. Pure mediation
d. Transformative mediation
14. Sara is a triage mediator, Warda is a pure mediator, Afifa is a transformative
mediator, and Faria is a bargaining-based mediator. Which of these mediators is
more likely to try to encourage her clients to get a fair agreement through
compromising?
a. Sara
b. Warda
c. Afifa
d. Faria
15. Most informal arbitration is probably __________________ than most
facilitative mediation.
a. Quicker and less expensive
b. Quicker but more expensive
c. Slower but less expensive
d. Slower and more expensive
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Permalink Reply by Yasmeen(S.admin) on
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LATEST SOLVED QUIZ OF DEC
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HRM 624 SOLVED QUIZ1.pdf, 184 KB -
HRM 624 SOLVED QUIZ 3.pdf, 228 KB
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